Support

Frequently Asked Questions

Answers to common questions about how AI Trade Investments works, what it costs, and what you can expect as a user. If you don't find what you're looking for, reach out through our contact channels listed in the footer.

What exactly does AI Trade Investments do?

AI Trade Investments uses AI-driven data analysis to help Canadian investors evaluate information and identify potential decision-optimisation opportunities. We provide analytical tools and modelling outputs, not personalised financial advice, so you remain in control of every decision you make.

Is AI Trade Investments really zero-fee?

Our core platform is built around a zero-fee model for the analytical tools we provide. We believe cost structure shouldn't stand between investors and clear data. Any details about how this is sustained, or any optional add-ons, are disclosed transparently before you use them.

Is AI Trade Investments a registered investment advisor?

No. AI Trade Investments provides data-driven analytical tools and does not offer personalised financial advice. Unless otherwise disclosed to you directly, we are not a registered investment dealer or portfolio manager in any Canadian province or territory. We recommend consulting a registered investment professional for advice specific to your situation.

How does the AI analysis actually work?

Our models process available market and account data to surface patterns and generate estimates intended to support your own research and decision-making. These outputs are based on historical and current data inputs and are not guarantees of future performance.

Who is AI Trade Investments built for?

AI Trade Investments is designed for Canadian investors who want clearer, data-backed insight into their decisions, whether they are managing their own portfolio or simply want an additional layer of analysis alongside existing advice.

What information do I need to get started?

Getting started typically involves providing some basic information about your goals and existing investment context so our tools can generate relevant analysis. Specific onboarding steps are outlined once you begin the sign-up process.

Is my data kept secure?

Protecting user data is a priority in how we operate our platform. For details on what information we collect and how it is handled, please review our Privacy Policy.

Can AI Trade Investments guarantee investment returns?

No. All investing carries risk, including the possible loss of principal. Past performance or historical modelling does not guarantee future results, and predictive outputs from our tools are estimates that may not reflect subsequent market conditions.

Do I need investing experience to use AI Trade Investments?

AI Trade Investments is built to make data analysis more accessible, so it can be useful whether you are new to investing or have significant experience. That said, we encourage all users to understand the risks involved and to seek professional advice where appropriate.

Can I stop using AI Trade Investments at any time?

Yes. You are free to stop using the platform whenever you choose. Refer to our Terms of Service for full details on account use and any related conditions.

Does AI Trade Investments work with all account types?

Compatibility depends on the specific tools and integrations available at any given time. We recommend reviewing current platform details during onboarding to confirm support for your particular account setup.

How do I get more help if my question isn't answered here?

You can reach out using the contact information provided in our footer, or start the sign-up process to speak with our team directly about your specific questions.

Still have questions?

Get started with AI Trade Investments and explore how our data-driven tools can support your investment decisions.